Sea Apple is based in Singapore.
Shipping in Singapore is free for orders above $70. For orders below $70, we charge a fee of $3.90.
We require 1 - 2 business days to process your order before dispatching to our couriers. Our couriers will then deliver your parcel within 1 - 3 business days from the point of dispatch (allow an additional business day for festive periods).
Our courier will contact you directly on the day of delivery. Kindly ensure someone is present at your chosen address to receive the parcel. A maximum of two delivery attempts will be made. If both delivery attempts are unsuccessful, your parcel will be returned to Sea Apple, at which point a re-delivery fee of $3.90 will be chargeable.
Kindly also note that any re-deliveries due to incomplete or invalid addresses will also be chargeable to the receiver.
Please note our courier is not able to deliver to P.O. boxes and restricted areas. Deliveries to Sentosa will incur a $10 surcharge.
We offer free worldwide express courier for orders above $200.
For orders below $200, we charge the following shipping fees:
Australia, NZ, US, Canada: $25
Rest of World: $35
We ship worldwide by express courier DHL, FedEx and your order will take 2 - 5 business days to reach you upon dispatch. A tracking number will be sent to you once your order has shipped.
All customs and import duties at the destination are your responsibility and payable upon delivery to the carrier. If you refuse the package, you will still be responsible for the original shipping fee, any duties payable, and the cost of returning the package to us.
If your country is not listed, kindly contact us.